Tag Archive for: website

Charting a New Course for GA4

While most of us use Google services on a daily basis, the average person doesn’t typically keep up with the company’s latest behind-the-scenes advancements. But fear not, for MJM has been a faithful follower of Google news on your behalf.

Here’s what your business needs to know: On July 1, 2023, Google Analytics 4 (GA4) will replace Universal Analytics (UA).

We suggest you don’t wait until July to start transitioning. You may access your UA reports for a short time after July 1, but all new data will track under GA4. An early switch to GA4 means the properties will have more historical data and insights.

What Exactly are Analytics?

The mention of data measuring services can make your head spin, so let’s rewind a bit. Even if you’ve never heard of Google Analytics, you’ve probably interacted with it. More than 28 million websites use Google Analytics to track user behavior. They then use that data to help improve their user experience.

For example, if you see that a page buried deep in your menu is getting a lot of traffic, you may want to make it easier to find. Or you may discover that the majority of your users are visiting on mobile and, if your website uses a lot of video and animations, you may want to adjust the design to keep load times speedy.

And no, using data analytics won’t give robots free reign of your personal information. Analytics data is anonymized, so you can’t see who is using your site; however, it can provide useful information, like location, gender, age, and device type.

When you create your Google Analytics account, you add a piece of JavaScript measurement code to your website’s pages. This tracking code then records how users interact with each page and sends the data to Google Analytics, who processes and organizes the information into  reports. You can place filters on these reports for more selective results, such as omitting employee traffic on the site.

GA4 Benefits

MJM has basically been a 24/7 celebration since the GA4 release… well a very tame party with lots of productivity and GA4 admiring. We think you should be excited too. Here’s why:

  • GA4 gathers data from both websites and apps, which provides you with a more complete understanding of your customers. You even have access to fine-tuned controls of how GA4 gathers information.
  • While UA uses independent sessions (the amount of time a user spends on your site), GA4 uses event-based data, which tracks interactions between users and your site; as a result, you can set your own goals based on the purpose of a particular page. Example events or goals include filling out a form or following a link to another page.
  • GA4 provides users with better privacy. It does not record or store IP addresses and even offers cookieless measurement. This feature proves to be pretty important as more and more governments tighten their data privacy laws, such as the recent California Privacy Rights Act and General Data Protection Regulation in the European Union.
  • Because GA4 allows you to set your own goals and track across different mediums, it is easier to obtain the ROI data you need to see how well a particular campaign is performing.

How to Get Started

While analytics may not pique your interest, they are essential to understanding your customers and improving your site’s accessibility. If you’re looking to make the switch to GA4, head on over to your Google Analytics account for your next steps or give us a call. We’d love to help you enter the next generation of data analytics!

Why Your Website Needs a Sitemap

Imagine if the construction crew who built your house skipped the blueprint. You’d end up living in a place with doors that lead nowhere and staircases that sharply drop off — if you even have them at all.

Blueprints ensure that your home is inviting, logical, and helpful to your everyday life. A similar thing happens with your website. Like your home, it should also have a blueprint, or sitemap as it’s known in the digital world.

What is a sitemap?

A sitemap is like a beautifully organized file cabinet (no messy manila file folders here). It organizes your website’s content in a hierarchical structure so that search engines can better locate, crawl, and index the content — all of which tells the search engine which pages are most important.

Flow chart diagrams or neat lists are the most common sitemap styles. Most sitemap diagrams display each page as a rectangle with lines which indicate the hierarchical relationship between pages. More advanced sitemaps may also show which pages link to one another. These visual connections represent the path that a user is likely to take when navigating your site.

Why do I need a sitemap?

Better organization and usability often equates with the one thing many site owners want most: better search engine optimization (SEO). Like humans, robots work better when organized. Having a well-structured sitemap will let search engines like Google crawl your website more efficiently and serve up more relevant results.

Users shouldn’t have to hunt for information on your site. Instead, your website should be navigable and help them follow a logical trail of information. For example, the homepage may lead them to your services page, which takes them to a specific service, which then leads them to an order or scheduling page; however, you may still want to place an “order now” or “contact us” button on each page to better accommodate users’ unique paths.

Moving pages around on a sitemap is much easier than doing it once the site is in development. Believe me, your developers will thank you. And once the site is live, if any new pages do need to be added, you will be able to see how they fit into the overall structure so you can find the optimal place to put them.

Sitemaps also foster better internal efficiency. Your team doesn’t need to be well-versed in computer code to read and understand your sitemap; however, you all should be familiar with your business’s content and how your consumers use it. When you know the ins and outs of your content, you can organize your sitemap in a way that optimizes the user experience and search engines’ indexing. If you’re not quite sure how your clients use your content, creating a sitemap will help you learn.

What’s next?

To get started on constructing your own sitemap:

  • Take inventory of all of the pages on your website and begin to group them in categories. Take note of overarching themes and organize content underneath each.
  • Send out a user survey to see how people are actually using your site.
  • Create a list of commonly-performed actions on your site and document the user path to completing those actions. Can you simplify the path?
  • Check your website analytics to see what pages are getting the most views and which ones are getting the least. Most-viewed pages should get more prominence and little-viewed ones can be demoted or even removed.
  • If you can access search history on your website, check to see what terms people are entering most frequently. Can you make those items easier to access?

With the new year upon us (and the organization refresh mindset at its peak), now is a great time to get your sitemap in tip-top shape. If you need an extra boost in creating or touching up your sitemap, give MJM a call — we would be delighted to help.